Frequently Asked Questions –
1. What’s the best approach to configuring my selected Dictionary and related Terms?
After first selecting the Dictionary that represents the areas of interest for you, or selecting “Other” as noted in question 2 below, you should immediately select the Categories from the chosen Dictionary. This will initially select all of the terms and concepts that are related to the Categories selected and will engage the Recommendation Engine to present proposed recommendations for you. Once back on the dashboard, it would be best to then select each of the chosen Categories by clicking the category name in the upper-left corner of the screen. This will take you to a page where you can select or deselect specific concepts and terms from within the Category. This will enhance the precision of the recommendations being returned from the Recommendation Engine. You can also add and remove entire categories by clicking “Select new Category” on the dashboard. Categories and Terms can be updated at any time and will be immediately reflected on the dashboard results from the Recommendation Engine.
2. If I can’t see an industry dictionary that represents my areas of interest – can I still use Contexture’s Bill Monitoring Service?
Yes – you can sign up for the Bill Monitoring Service and select the Other Dictionary as your selection, which will not associate your profile with a specific industry dictionary and terms. You can then enter in a few key words or an entire paragraph or article of content in the search bar to identify bills and proposed legislation that are of interest to you. You can then specifically “Watch” bills and proposed bills that meet you interest criteria and this will engage the Contexture Recommendation Engine to begin proposing highly relevant and important bills. Additionally, if you are already aware of a bill or proposed bill that is highly relevant to your area of interest, you can search for that specific bill and then “watch” that bill to seed the Recommendation Engine and trigger recommendations for you.
3. Once I have recommendations being generated – should I begin reviewing and loading documents to my “Watch” list or my “Reject” list?
Yes once you’ve configured your Categories and Term selections in 1 or submitted your search queries under 2 and have recommended bills, immediately begin assessing each of the bills proposed for importance and relevance, and if they are important place them on “Watch”. If they are not relevant and important, please place them on “Reject”. You can use the Notes capability in the system to also notate where and why each bill has been noted as “Watch” and “Reject” which would be helpful record for you and for Contexture in better tuning the recommendation results to your needs
4. Do I need to have documents on both my Watch and Reject lists in order to get Recommend results? How do I optimize the Recommendation engine results?
No – you don’t need to have documents on your Watch or Reject list in order to get Recommendation Engine results. However, in order to improve the precision of the Recommendation Engine results, it is highly recommended that you begin selecting documents for both your Watch and Reject lists, as the identification and incorporation of your interaction with the bills and selection of Watch and Reject lists will quickly inform the machine learning algorithms in the Recommendation Engine and improve the precision of the recommended documents.
5. Will deselecting a document from a Watch or Reject list impact the Recommendation engine and the results it produces?
Yes – the Recommendation Engine incorporates the content and terms from your Watch and Reject documents as well as your selected Categories and Terms from your dictionary in determining the bills that it recommends for you.
6. Does search also get impacted by what’s on my Watch or Reject list?
No – search is independent of your Watch and Reject documents, and the Dictionary, Categories and Terms you may have selected.
7. Does selecting a document from my search results for either Watch or Reject lists impact my Recommendations?
Yes – moving a document to your Watch list from search results will impact the recommendations being generated by the Recommendation Engine. As noted above, the Recommendation Engine incorporates the content and terms from your Watch and Reject documents in determining the bills that it recommends for you. The terms from the newly added search document would be included in the determination of recommended documents and could negatively impact the quality of your recommendations from the Recommendation Engine due to multiple topics being commingled in your Watch list. Moving documents from search to your Reject list may also impact your recommendations but is less likely to significantly attenuate the highly relevant documents being identified.
8. Can I filter my Recommend, Watch and Reject results by state or other criteria?
The Search function will use selected State and Publish Date filters. These filters are not applied to Recommendations, Watch list, or Rejected list results. You can export your lists and use other tools such as Excel to filter and analyze your Recommendation, Watch and Reject results.
9. Can I use document Tags to filter my Watch List?
No – not at this time, you can export your Watch list to Excel or other tools for further analysis though including filtering and inclusion in custom reports and Tags are included in these exports.
10. How do I remove documents from my Watch list?
To remove documents from your Watch list, simply select the orange eyeball button (insert image here) on the top right of the document panel and it will change to blue and will remove the document from your Watch list when you next refresh your browser. Be aware that removing a document from your Watch list is not the same as moving it to your Rejected list.
11. How do I remove documents from my Reject list?
To remove documents from your Reject list, simply select the orange X button (insert image here) on the top right of the document panel and it will change to blue and will remove the document from your Reject list when you next refresh your browser.
12. Can I follow documents under multiple dictionary selections?
Contexture will support multiple dictionaries for customers in future product releases, if you have a need to maintain multiple dictionaries or multiple profiles please contact us at Customer Support.
13. Can I add my own terms and concepts to the dictionary or make recommendations to Contexture for new terms and concepts that should be considered?
Yes – provide customer support with your suggestions for additional and new terms and synonyms within your Dictionary and we can add these to the Profile.
14. Can I change the mapping of Dictionary terms to other Categories based on my own classification?
Yes – provide Customer Support with suggestions for Category changes and updates.
15. Can I add my own Categories and associate Dictionary Terms with these Categories of my own choosing?
Yes – provide Customer Support with suggestions for Category changes and updates.
16. Can I export the results of my recommend, watch, reject or search lists?
Yes – you can easily export your lists to Excel and other tools for further analysis and incorporation to other enterprise reports directly from Contexture. Click on the “Export Results” button from the dashboard to export whatever document list is currently shown (Recommendations, Watch list, Rejected List, or Search results).
17. Can I get a state map of my Recommend, Watch and Search lists?
Yes – the state map button in the main navigation bar will be generated for any list that you are currently viewing. At this time, the state map will render and on mouse over will show the number of documents included for that state from the current list. In future releases, you will be able to drill through the state map to see the underlying documents that relate to it.
18. Can I save a search request results?
You cannot save search request results in Contexture – you can export any search results to excel or other tools for use at a later time. The underlying repository for Contexture is dynamic and constantly updating with new documents and changes to existing documents that may impact search and recommendations.
19. Can I add my own content to the Contexture?
No – at this time only Contexture sponsored content is indexed and available in Contexture. In future releases, customers will have the option to include proprietary content (subject to terms and conditions) with Contexture sponsored content for analysis. If you have special requirements relating to proprietary content, please contact Customer Support for further help.
20. Can I filter my results by Bill Status, Bill Sponsor, or other?
No – you cannot filter your results by these meta data parameters within Contexture, however, upon exporting to external tools such as Excel you can analyze your lists and results by these additional fields.
For further assistance or help with your subscription to Contexture – contact Customer Support at firstname.lastname@example.org